🕊️ The Family Stork guide

Go to familystork.com and tap the start button: you'll enter your child's name first, then create your account (takes under a minute). You can start a record for anyone in the family, a newborn, a child, or yourself. Day one asks for one thing: a photo or PDF of any visit summary, lab report, or bill (old is perfect). Family Stork reads it, plays back what it built, and only then asks you to confirm your email with a 6-digit code. Everything else (asking the record, emergency card, inviting family, texts, relatives, pets) opens up once that first paper is on the timeline. No paper handy? Connect a patient portal, or tap Skip for now to open the full page anyway. Each person gets their own page with three tabs: Today (their daily message, medications, notes), Records (the timeline, files, uploads, and their email address), and Profile (sharing, basics, doctors, family history, meals, photo album, memories). The ✨ Recommended card on Today shows your next best steps with a progress bar. Follow it and you're fully set up in minutes.

A brand-new record shows one screen and one button: Add the first visit summary (a PDF or a photo of paper — old is perfect). Under it sit the quieter doors, connect a health portal or forward any medical email to the record's own address. Whichever you choose, Family Stork reads what arrives and plays back what it built — the visit, the doctor's contact card, the medications, the follow-up — one line at a time, each with its source attached. That first minute is the whole product in miniature: you bring one document, the record does the rest.

On the start screen, tap Expecting or a new baby. Choose On the way (enter the due date) or Already here (enter the birthday), add the pediatrician if you know them yet, and create your account. The record opens with the first year of well visits already on the calendar: newborn (3–5 days), 1, 2, 4, 6, 9 and 12 months, each with a plain note on what usually happens at it. These follow the usual schedule; the pediatrician sets the real dates, and each visit has an add to calendar link. If you were expecting, the record shows 🍼 due <date> until the baby arrives; tap baby arrived? set the birthday on the record to enter the real one. Nothing is sent when you start: no email, no texts, no mail to your doctor. If you have turned on text or push reminders for yourself, a reminder for each well visit arrives a week out and the day before, like any other follow-up. You can edit or delete any visit the same way as anything else on the timeline.

familystork.com/try is a live sandbox: a sample family, no sign-in, nothing saved, and no email of yours is used. It opens with why the record matters (a baby on the way is one of the busiest medical years of your life; a record is the most important thing you can do for your family's health, and the easiest thing you'll do for yourself), then shows one clinic email filing itself into a timeline, a doctor card, the family tree, ask-the-record, and the intake form. Use the bar at the bottom to Pause, go Back, or skip Next so you can stop on any screen and look; on a keyboard, space pauses and the arrow keys move. Tap Narrate to hear it read aloud. Anything you tap in the sandbox pauses the show; Run the demo again restarts it.

Once a week (Mondays), you can get one short email covering the records you have access to: what was filed, how many daily-care entries were logged, follow-ups coming due, and any emailed-in records still waiting for your OK. It only sends when something actually happened — a quiet week sends nothing. It always respects sharing levels (you're only ever told about what you can already see), and teen-sealed private entries never appear in email at all. Turn it on or off any time under My Family → Manage account, or with the unsubscribe link in the email itself.

Ask the chat things like "chart my pain against the turmeric" or "graph my weight for 90 days" and a chart appears right in the conversation — drawn only from what's actually logged, never from AI estimates. Lines are readings (pain levels, weight, blood pressure); diamonds along the bottom mark the days a medicine or supplement was taken. Log pain in one line ("pain is 6/10") and it becomes chartable. The chart shows what happened, and what happened is a question for your doctor: a pattern is a conversation starter, never proof that something works.

Every time you open the page, the record greets you with a daily briefing about your child: which meds are due or were given (with times), anything overdue, the story of recent days from your notes, and thanks for sweet moments shared. Tap Talk to [name] to chat. Ask "how are you doing health-wise?", "explain your last blood work", or "when's your next dose?" Every answer is grounded in the real record and ends with a "📎 From the record:" source line naming the document, date, or family member each fact came from; the AI never diagnoses and never gives medical advice. Health worries get routed to your doctor, and true emergencies to 911 or the ER. Tap 🔊 on any reply (or the "Hear replies" toggle) to hear it out loud.

Upload any medical document on the Records tab: PDFs, phone photos of paper, lab reports, bills, prescriptions, after-visit summaries. The AI reads every page and files it into a lifelong timeline: visits, diagnoses, medications, vaccines with due dates (DTaP, MMR, Tdap, flu and the rest), lab values with HIGH/LOW flags, surgeries, allergies, weights. The original document is always kept next to what the AI extracted, and you can edit or delete any entry. Your corrections are never overwritten. Extraction usually takes 30 to 60 seconds.

Two ways, both free, both complete. On My Family → Manage account & data, Download everything gives you one ZIP with every record you hold. On a record's page, the Ownership card has Export the archive for that one person. Either way you get every original document, the complete machine-readable record (timeline, documents, connected-portal imports, letters, time capsules, comments), and an open-me.html viewer that works in any web browser — forever, offline, with no account and no Family Stork. It is the exit hatch we hope you never need: your family's story is never trapped here. Up to five exports a day. The raw JSON export is there too for developers and other tools.

Everything lives on My Family → Manage account & data → Sign-in & devices. Two-step sign-in (turn it on with your password): from then on a password alone cannot open your account — signing in from a device you have not remembered also asks for a 6-digit code emailed to you, good for 10 minutes. You get eight recovery codes, shown once; each opens your account one time if you ever cannot get email, and you can make a fresh set anytime. Tick Remember this device when you sign in and that browser stays quiet for 30 days. Google sign-ins carry Google's own second step, so two-step here is for password sign-ins (a Google-only account adds a password first). The alarm bell: every sign-in from a device you have not remembered emails you the moment it happens, two-step or not. If it was not you: Sign out everywhere else (also forgets every other remembered device), then Change password (which does the same). Recent sign-ins shows the last 20 events with the tail of each address hidden.

Today (top menu) is your TruePrime calendar. It lists what is coming up for everyone you help care for: follow-ups from records here, plus anything the other TruePrime apps share with you once they are connected — a pet's vaccine from Voocie, a contractor visit from Own & Maintain. Tap Add to calendar to put anything on it: type what it is, pick the date, time, and time zone, then choose where it goes — Just me keeps it private to your account; a person's record adds it to their Today tab too. Nothing saves until you see the one-line summary and press Confirm & save. Tap Month to see the whole month as a grid: a dot marks each day with something on it (green for Family Stork, orange for Voocie, blue for Own & Maintain, grey for private items); tap a day to list it. Show this in your phone's calendar puts the same items inside Apple Calendar, Google Calendar, or Outlook: tap Subscribe on my phone once, then Open in Apple Calendar or copy the link for Google (Other calendars → + → From URL) or Outlook. Your phone checks for changes a few times a day. Items you typed keep their words; a clinic follow-up appears only as "<Name> follow-up" with a link back, and sealed items never leave Family Stork. Reset link makes a new link and stops the old one; Turn off removes it. Share (next to Add to calendar) shares a calendar with people already connected to you on any TruePrime app: tick one or several names (🕊️ Family Stork, 🐾 Voocie, 🏠 Own & Maintain show where you know them from), pick whose calendar (one person, or everyone you hold), choose See it or See it and add to it, and tap Share. It appears on their Today right away and they get a note. They see dates and titles only, never the records behind them. Stop sharing with the ✕ next to their name, or under that person's Profile → Sharing; they can step away themselves too. For someone not connected yet, send a link instead: they get a free account when they open it. Doctor visits and follow-ups from records, vet visits from Voocie, and home dates from Own & Maintain land on the calendar on their own. Under Connected apps you can see which TruePrime apps are linked to your account and disconnect any of them; disconnecting never deletes anything in that app. Reminders for calendar items are sent by Family Stork on the channel you chose when you added the item: a notification, a text (turn on texts under My Family → Manage account), or an email. Texts and emails never carry what the item is, only that something is due and a link that opens after sign-in. Appointments you book in a connected healow portal appear on the calendar on their own after the next sync.

A record is most useful when it holds the years already lived. The easiest way: connect a supported health portal: MyChart (Epic) and the healow app (eClinicalWorks) today, more to come. The green Connect MyChart band sits right under the buttons at the top of the person's record (on an empty record, it is the second button on the first screen) — tap it, pick the health system, sign in once there, and the records import directly, no downloading. Once linked, that same band shows the connection and when it last synced, and turns amber if the hospital needs a fresh sign-in. You can also bring history in by file, all from the Records tab: Hospital portal, by hand — if your portal isn't connectable yet, every portal must let you download your own record. In MyChart it's usually under Menu → Health Records (some systems call it Document Center), where you can download all your records from the very beginning — choose the full date range, not just one visit; upload that file and diagnoses, medicines, allergies, immunizations, and labs arrive clinician-documented. Apple Health — iPhone Health app → your picture → Export All Health Data; upload the zip and weight, height, resting heart rate, and blood pressure history import automatically, one reading a day, duplicates skipped. Samsung Health — Settings → Download personal data; upload the zip, same import. Fitbit — export from takeout.google.com (Deselect all, tick only Fitbit); upload the zip and weight plus resting heart rate history import the same way. Imported entries carry their source on the timeline, and a summary note says exactly what arrived.

Every person has a private email address (the 📬 card at the top of Records). Give it to your pediatrician's office, clinic, or specialist. They don't need an account or an app: most offices can simply email records to it, though some prefer their own portal or ask for an authorization form first, and that works too. Senders on your care team file straight into the record; anyone else lands in "📥 Waiting for your OK," where you tap "Add to record" or "not for the record." Use Copy or Share on the card to text it to the front desk. The address always ends in @families.familystork.com (a separate mail domain just for records, so it never mixes with our support mailbox). Rarely, the card may say the address is paused: that means our own mail delivery is being fixed and we have stopped handing the address out until it works; nothing already in the record is affected, and the notice disappears on its own the moment it is receiving again.

The medications card on Today shows every current med with dose, schedule, and instructions (📌 "with food", "no dairy", add them via edit). Log a dose with one tap on ✓ Give now; the whole family sees "last given today at 8:15 AM" so nobody double-doses. If your child refuses a dose, tap refused? and pick a reason tag; refusals matter to your doctor. Add a med by typing one line ("Amoxicillin 250 mg twice daily", it parses itself) or 📸 snap the bottle and the AI reads the label. Schedules like "every 12 hours" power due-time alerts: the row highlights, a banner appears, and reminders go out. Fix a mis-logged dose time with ✎ on its timeline entry; change the schedule anytime with edit; stop moves a med to history.

Tap "Text ME when doses are due" on the medications card to get an SMS the moment a dose is due. It's a personal choice; every family member opts in or out for themselves (the 💊 chips on the Care team page show who gets them). "Also alert this device" adds push notifications (on iPhone: Add to Home Screen first, via the Share button). Beyond doses, the care team gets a clear update whenever something happens: records emailed in, notes and photos posted, meds changed, doses refused. The person who did the thing never gets notified about their own action.

The note box sits right under the daily greeting. Just type. Times ("at 9:40pm") and weights ("12.5 kg") are picked out automatically, and meds, diagnoses, or symptoms you mention get filed into the structured record by the AI (so they show on the emergency card). Anything with a future date goes on the calendar: "dentist next Tuesday at 3" or "pickleball tournament Nov 7 and 8, remind me on the 5th" becomes a calendar entry on Today and in your phone's calendar feed, with the reminder you asked for; the chip under the box says 📅 and the date so you can see it landed. Add a 📷 picture to turn a note into a moment: the photo lands in the album and on the timeline, and the helper adds a warm reaction to the moment ("Chris stayed right beside them all night…") which becomes the notification the family receives. Choose Share: whole care team or just the record per note. Edit any note later with ✎.

Red and amber banners appear at the top of Today when something needs attention: a temperature of 100.4°F or higher noted in the last 3 days (104°F or higher goes red: contact your doctor, or call 911 or go to the ER now), a refused dose, or a dose past due. When a newer normal temperature is logged, the fever banner resolves itself into a calm green pill. Clearing an alert with ✕ is logged to the record ("Alert cleared by…") so your doctor sees the history. Nothing disappears silently.

On the Records tab, Share with a doctor sends one read-only clinical summary — current medications, allergies, active conditions, immunizations, and the last months that matter, plus the relevant PDFs. A doctor doesn't want the whole life; they want this visit, so that's the default. Name who it's for (e.g. "Dr. Alvarez, ENT"), optionally enter their email and we send the link for you, or copy it and text it yourself. It expires in 7 days, you can revoke it any time, and you're emailed when it's opened (with the location). It gives no access to the full record and adds no one to the care team — perfect for a specialist you saw once. Choose "Choose sections" to widen or narrow what's included. For the entire record, use Export instead (that's a download you hand over, never a public link). Private-room (sealed) items are never included in a share. Want the same summary on paper? 🖨️ Print or save as PDF (under the share form) opens it for your own printer or the print dialog's "Save as PDF" — nothing leaves Family Stork, no link is created, and the documents are listed by name. Doctors can also start the record with you: a clinic can send an invitation from familystork.com/for-doctors; you start the record (it is yours from the first minute), the clinic joins as a viewer and forwards the visit paperwork to the record's private email. You can remove the clinic any time under Profile → Sharing.

Front desks often can't email records on the spot, so this writes the request for you. From a person's record, Request records from a provider asks who the provider is, which dates, and which record types, then generates a polite draft addressed from the patient, prefilled with that person's Family Stork email address. You review and edit it, then copy it, open it in your email, or print it to hand across the counter. Family Stork never sends it for you — it's your request, from your account. You can ask for records by email, and providers generally have to honor the format you request when they can produce it; the draft includes a short line accepting the small risk of unencrypted email, which is what lets them send it that way. A provider may charge a reasonable, cost-based fee for copies, and requests are generally fulfilled within about 30 days (sometimes with one 30-day extension). If a provider won't email records: they generally still have to give them to you in the electronic format you ask for, but you never have to wait on them, get the records in yourself. Once you have the file (a portal download, a PDF they emailed you, or a scan), forward it to that person's Family Stork email and it files itself, or download the records and upload them on the Records tab (in MyChart: Menu → Health Records → download all from the beginning). Either way the AI reads and sorts everything into the timeline. If a request goes unanswered or is refused, mark it so on the page and a firmer follow-up unlocks that references the federal right of access. If a provider still won't respond, you can file a complaint with the HHS Office for Civil Rights at hhs.gov/ocr — we keep that step here in Help, out of your letter, so your message to the office stays warm and simple. A note on teens: once a child is 13 or older, some parts of a record can be kept confidential even from a parent under many state laws, so the wording avoids claiming an unconditional right, and a provider may ask for the teen's own sign-off on some records. This is general information, not legal advice, and the teen rules in particular vary by state.

Medical bills are wrong more often than people expect. From a person's record, Dispute a medical bill lets you upload a bill (photo or PDF) and Family Stork reads it for things worth questioning — grounded only in what's actually on the page, never invented — then helps you write a clear, polite dispute you send yourself. It never pays, sends, or settles anything. Common grounds it can raise: ask for an itemized bill (always a good first step — you can't verify charges you can't see), duplicate charges, charges for care not received, insurance not applied correctly, surprise or out-of-network billing (the federal No Surprises Act limits balance billing you didn't agree to), a bill much higher than the Good Faith Estimate you were given (amounts more than $400 over may be disputable for self-pay), totals that don't add up, and payments or credits that are missing. You can also ask about financial assistance or a payment plan while the bill is under review — many hospitals are required to offer charity care. Pick the grounds that fit, generate the letter, and copy it, email it, or print it to send to the billing office. Log it and mark it resolved or denied later; if it's ignored, a follow-up call or resend usually helps. This is general information, not legal or financial advice, and dollar thresholds and protections can vary by situation and state.

From a person's record, Time capsules lets you seal a message — and photos — for the people you love, to be opened later. You choose who receives it (any family member on that record) and when it opens: on a date you pick (a birthday, an anniversary, a graduation year), when a moment comes (you name it — "When Taylor graduates" — and release it yourself when the day arrives), or when you're gone (on your own record, it's released if the record ever becomes a memorial). A sealed capsule is completely private until it opens — only you can see it. When it opens, the people you chose are notified and can read it and see the photos, any time, kept for them. You can cancel a sealed capsule, or open an "event" one early whenever you're ready. The message itself never rides a text or email — recipients get a gentle "someone left you a message" note and open it inside Family Stork. It's the whole reason this exists: passing on what matters most, to the people who matter most, exactly when you mean to.

A clinic can start the relationship: on familystork.com/for-doctors, a doctor or front desk enters their name, the clinic, the patient or parent's email, and the patient portal the practice uses (MyChart, healow, another, or none), and Family Stork emails an invitation that names the clinic and says to ignore it if unknown. When the portal is one we connect, the invitation says so, the start page repeats it, and the new record's first step is a connect button with the clinic already typed in, so the history imports itself before anything is forwarded. The family creates the record and owns it from the first minute; the clinic joins the care team as a viewer (see, ask, upload records; never edit or delete) and receives the record's private inbox address to CC on paperwork. Sending needs a free account with a confirmed email: create one from the page (or Continue with Google) and you land back on the doctors page, where a 6-digit code confirms the address right there. Up to 20 invitations a day; the page lists the patients you've invited and who has started.

familystork.com/for-helpers is the one page for everyone who looks after someone but does not own the record. They never sign up on their own: the record holder invites them from the Care team page and picks the level (essentials, care and moments, or the whole story), and every helper can always open the emergency card. The page shows what they get (the caregiver card, the emergency card, the printable passport), what they can and cannot do, and a copy-and-send note that asks the family for an invitation. Caring for an aging parent yourself? Start their record from the home page ("Caring for an aging parent?") or /start?for=adult: forward the last discharge summary or medication list and invite your siblings.

Emergency card (red button): one revocable link any ER team reads in 30 seconds: current meds with instructions, allergies front and center, known conditions, latest labs, vaccine status. Print it or text it; regenerate to kill an old link. Family Health Passport (🛂, on the emergency card page): the same safety summary as a printable, passport-sized booklet — photo, allergies, current medicines, immunizations, conditions, doctor, emergency contact, insurance, and a scan code that opens the live emergency card — for the diaper bag, the glovebox, or a trip, with no phone, invite, or login. Print it on Letter and cut, or pick the passport size (125 × 88 mm) if your printer offers it; fold the two panels back to back. Sealed items never print, and if papers are still being read the passport says so instead of assuming "none known". Caregiver card (🧡): a limited handoff share for the babysitter, grandparent, or school: meals, med schedule, quirks, your instructions, and what to do in an emergency, without the full medical history. Insurance packet (📑): a claim packet — structured history plus the original documents from the last 12 months, never the whole life — downloadable by your health insurer. The link expires on its own 30 days after creation. It's built for out-of-network claims, superbills, and records requests. Link your insurer (UnitedHealthcare, Aetna, Cigna, and more) to open their member portal with your member ID at hand. 📷 Scan insurance card: snap a photo of the front of the card and the insurer, member ID, and group number fill in for you to check and save — and the photo is kept on file so you can pull it up whenever a doctor or pharmacy asks for it. Every share link shows its own open log (when and from where), emails you when it's opened, and dies instantly when you revoke it. Anyone who opens a revoked, regenerated, or mistyped link sees a plain "this card is no longer active" page that tells them to ask you for a fresh one (and, on the emergency and caregiver cards, to call 911 if it's an emergency) — never your record, never a bare error. Caregiver links expire on their own after 90 days; the emergency link stays alive as long as the record does and retires itself after a year of family silence — never dead while the record is in use.

Invite family with one link from the Care team page. They can add records, notes, and chat. Invite your doctor's office with a view-and-upload role: they see everything, can add records, but can't change or delete anything. Owners can promote family to 👑 co-owner for full equal authority. Everyone answers "who are you to [name]?" (mom, dad, grandma, caregiver) so the record knows the family by name and says so in messages and reactions. Every share link (invites, emergency, caregiver, insurance) is revocable at any time.

On the Today tab, the Daily log works the way you talk. Type (or use your phone keyboard's dictation key) something like "half a PB&J, walked 20 minutes, 42 lb" and the AI files each piece separately: food with estimated calories, protein, fat, and carbs, exercise with minutes and an estimate of calories burned, weight in any unit (pounds or kilograms both work, and weight also updates the profile). You can also snap a photo of a plate and it logs itself, or snap a menu and it suggests what to order for this person, always respecting their allergies. And you can just ask: "what should I make for dinner?" gets a practical suggestion grounded in their allergies, their goals, and what they've already eaten today. The last 24 hours shows below with a running calorie and protein count. It never shames; it just keeps the story.

On the Food & goals page, opt in to three calm texts a day built from the person's own numbers: a morning check-in (was yesterday fully logged? a gentle weigh-in reminder), a midday protein nudge, and an evening note about how much room dinner has, plus a nod to get moving. The tone rule is absolute: trend over moment, never a scold, and a light day is always fine. For children the nudges speak in the growth voice only, never calories or deficits. Reply STOP to any text to pause, or tap the toggle off on the page. Each family member opts in for themselves, on the records they help care for.

Family Stork does not hand you a chart made for the average person. It learns your real maintenance number from your own days. Here is how, in plain words: it compares stretches of your recent weigh-ins against what you actually ate and burned in those stretches, and works out what YOUR body does with calories. That is your Prime#, and everything on the Food & goals page (today's target, calories left, protein and macro targets) flows from it. This is why your numbers move. As you log more days, the engine gets more certain and your targets adjust. That is not a bug, it is the learning. Early on it starts from a textbook estimate (your sex, height, age, weight) and gets personal from there. The honesty rules, so the learning stays true: - A day you do not log at all never counts. The engine averages only over days that have food logged, so skipping a day never reads as "ate nothing" and never drags your numbers down. - A half-logged day is caught automatically. If you logged one snack and forgot three meals, that day looks tiny — so the engine only learns from days that look fully logged: at least 800 calories AND at least half of your own usual day. A day that falls short is treated like an unlogged day (it never drags your number down), and its exercise is set aside with it so the math stays honest. The journal still flags light-looking days ("only ~400 cal logged, your usual is ~1,900"), and one tap on "don't count it" lets you remove any day yourself — a deliberate fast day, for example. You can also count a day back in from the journal. - If a whole stretch of days looks implausibly light, the engine refuses to learn from it at all and waits for better data. It would rather say "still learning" than be confidently wrong. - Weigh-ins matter: the trend uses a 7-day average, so one salty dinner cannot move it. Weigh when you can; the engine works with what it has. For children this page is growth only: no deficits, no pace controls, ever. Healthy maintenance targets and a growth trend kept for the pediatrician. Ask "Should I eat this?" any time and get a calm fit against your day: it fits, it's a little rich, or it's a treat, and treats are allowed. Warm estimates, never medicine.

The promise at the heart of Family Stork: you keep the record FOR your child, and when they become an adult in your state (or whenever you both feel ready), you hand it to them for real. On the Profile tab, the Ownership card walks you through it: you name the recipient's email, re-enter your password, write a note to send along, and get a link to deliver personally, like you would hand over a key. The link only works for the email you named, and the recipient proves the email is theirs with a mailed code before accepting. What happens on accept depends on who the recipient is. If they are starting fresh (no record of their own yet), a 72-hour window everyone on the care team can see passes before the transfer completes, and you can cancel any time before then. If the recipient already holds their own Family Stork record — the case at a real handoff, when your grown child has been keeping their own account — accepting folds this record into theirs the same day: one person, one record, no waiting window, and their private rooms stay theirs. Either way, when it completes the record answers to them: shared links (emergency, caregiver, insurance, moments, the records inbox address) are rotated for a fresh start, and you remain on the care team as family. Every step is emailed to the whole team and written to the record's audit trail. Export is a right: the Ownership card can download everything, always, free.

My Family is one home for the whole family's health story. Name your family (✎ next to the title) and it becomes "The Rivera Family." People shows everyone's records with who-belongs-to-who lines drawn from the relationships the family has declared ("dad: Luis · mom: Ana"). Family Pets shows your pets, powered by Voocie: connect your Voocie account once and they appear here, part of the same story, one tap into their own record; a pet who has passed stays on the page with a heart, always family. The family story shows only what each person chose to share, in their own words. When a shared update mentions something doctors ask relatives about (a chronic condition, a hereditary risk), a 💡 card offers it to you: Add to my records writes it into your family history, labeled with who shared it, or Not for me sets it aside. The AI only sorts what family already shared; it never guesses about your health. Anyone signed in without their own record is offered one, front and center, because everyone gets their own story.

The family history doctors ask about lives with people, so the tree holds the people: living relatives and remembered ones. Add a relative with their name and how they are related, in your own words ("grandfather, on Dad's side"). For someone no longer living, note what the family history should remember ("passed from lung disease, fairly young") and it is written into every record you hold, labeled as noted by you, so each child's doctor-ready answer carries it for life. Give them their picture (tap the avatar) and a whole album of memories. Remembered relatives show to the whole household; living relatives you have noted stay private to you until they join for themselves. What you write is your family history, kept in your records, always labeled as yours.

When someone posts an update ("home from the hospital, resting"), the care team gets a clear update about the person. Anyone can reply right from their Messages app, no login, nothing to open: the reply lands under the post as a comment and goes back out to the whole family, exactly like the group chat, except every update and every reply lives on the record, threaded to the right moment, findable years later. In the app, tap 💬 under any post to read the thread and write back. Posts also show who wrote them ("by Aunt Karen"), because a record many hands write into should remember whose hand.

Everyone in a family helps in their own way, so every member can see a different slice of a record. When you invite someone, you choose: the whole story (for the people raising them with you), care and moments (medicines, reminders, the caregiver card, and the moments they're part of, for hands-on helpers), moments (photos and milestones, for family who love watching them grow), or essentials (name, photo, and the emergency card). Change it anytime from the 🔐 Sharing & privacy card at the top of the record's Profile tab, which shows everyone on the record, what each person sees, every active share link, and the privacy toggles, all in one place. Two promises hold no matter what: every member can open the emergency card (a one-page safety summary with current medicines, allergies, and conditions), because whoever is helping needs it on the worst day, and the level pickers say so before you choose; and the record never pretends something doesn't exist, it just warmly points to the record holder for the parts that aren't shared. If a helper logs something outside their slice ("gave her the antibiotic at 3"), nothing is lost: it's passed along to the holder, who decides with one tap whether it joins the story. Most families share the simple view with helpers. Everyone keeps some pages to themselves. That's normal.

"Any family history of heart disease? Cancer? Diabetes?" Every doctor asks; almost nobody can answer well from memory. On the Profile tab, the Family health history card answers it once, for good. Write lines yourself ("Dad: arthritis · Grandma: lung disease, passed young"), or, if a relative keeps their own Family Stork record, pick them and tap Draft from their record: the AI reads their story and proposes only what a doctor would want on this chart (chronic conditions, major diagnoses, heritable risks). Nothing is added until you review and edit every line. Once saved, the history travels everywhere doctors look: the chat and visit-prep notes know it, and the emergency card shows it to ER staff. Sharing goes both directions, and each entry notes which record it came from.

On the Profile tab, keep the person's doctors in one list: name, specialty, clinic, phone. Most fill themselves in: when a clinic document is added (emailed to the records inbox, or uploaded), the AI reads the doctor's details off the document itself — the letterhead or signature, never the email sender, which is often a "no-reply" address — and adds a contact, marked "from a clinic document." When a later document from the same doctor arrives, it keeps that contact current. Tap ✎ Edit to change any contact, or 🗑 to remove one — and once you have edited a contact, later documents will never overwrite what you typed (they can only fill in a blank field you left). A contact is just a phone-book entry for your family: it gives the doctor no access to the record. Letting a doctor actually see or upload to the record is a separate, deliberate invite on the Care team page. A sealed private-room document never creates a contact. And in the 🗂 Files section of the Records tab, switch to 🩺 By doctor to browse every document filed under the doctor it came from, with anything the AI couldn't attribute grouped under "Not linked to a doctor."

On the Profile tab: log staple foods and any food rules (it flows to the caregiver card, the emergency card, and the AI). The album holds a lifetime of photos with their dates, separate from medical documents (album photos are never sent to the AI and never count against limits), and every photo also appears on the timeline. The memories list holds the little truths you teach the record ("hates thunderstorms", "sleeps with the blue bear") so it knows your child, not just their chart.

The record belongs to the person it's about. A parent keeps a child's record for them, and can hand it over when they're grown: export and hand-down are rights here, not features. Nothing is public unless you create a share link, and every link can be revoked. Every record access is logged. Doctors on the care team can't delete or alter anything; strangers emailing the records address wait for your approval. Family Stork is free forever to organize a family's records yourself: uploading and storing documents (500 MB per person), keeping allergy, medication, and condition lists, the emergency and caregiver cards, sharing, and export are always free, with no credit card, ever. The $99-a-year plan is Family Stork doing that work for you — the one box that reads what you type and files it, reading your uploads automatically, MyChart and portal import, chat, visit prep, and the bill-dispute and records-request drafters — with unlimited storage. One paid plan covers your immediate family (you, your spouse, your kids, including records they hold themselves) and starts with a 60-day free trial, no credit card. Extended family (grandparents, siblings, aunts and uncles) and any caregiver you invite joins and participates free, forever; when they start records for their own household, that household begins its own plan. The tie to coverage is the family words you declare (wife, husband, son, daughter), so tell the record who you are. Nothing your family needs in an emergency is ever behind a paywall. Questions the manual doesn't answer? Ask the AI helper right on this page.

The tree and the invite are the same person. Adding a relative who already has their own record here links their real record to your tree — no copies, both households open the same person. Relatives without accounts are remembered cards. A living relative can tap "this is me" on a tree you share to claim their place (you can undo a wrong claim from the badge). If someone on a shared tree keeps their own record, you'll see "ask to introduce you" — the tap passes your ask to the sharer; only the person themselves opens their record to someone new. Fact sharing: a history line about a remembered relative can be offered to families you share your tree with — per fact, with an honest warning; they read it in full and choose to accept a copy onto their own record, sourced ("shared by your family"). Offered facts never appear on emergency, caregiver, or insurance links, and a copy can never be re-offered onward. Voice: the record speaks as a warm, plain-language helper, always about the person, keeping the family's daily briefing clear and grounded in what the record actually says.

From 13, if your record is linked to your own account, you get a private room: tap 🔒 Keep this mine on any entry and it becomes visible to you alone — not your parents, not family, not any shared link or export, not the AI when anyone else is asking. There is no parent unlock and no support override; we could not open it for them if they asked. Three honest limits: allergies never seal (they are how strangers keep you alive on the worst day); anything your family saw before you sealed it, they may remember or have copies of; and whoever controls your email controls your password reset — use an email only you can open, and we will ping your devices if your password is ever reset. This room exists for the things the law says are yours: your reproductive health, your mental health, your substance questions. It is yours for anything.