Terms of Service
Effective August 10, 2026. Family Stork is a product operated by TruePrimAI, Inc., a Delaware corporation (“TruePrime,” “we,” “us”). Your agreement for the Services is with TruePrimAI, Inc.
What Family Stork is, and is not
Family Stork is a lifelong family health record: each record belongs to the person it is about, and until they come of age it is held in trust for them by a parent or steward, for transfer to them through the handoff. Family Stork is not a medical provider, does not practice medicine, and does not diagnose, treat, or give medical advice. AI features summarize and organize your own records and help you prepare questions; your doctor makes medical decisions. In an emergency, call 911. Do not rely on Family Stork for urgent medical situations.
Accounts and ownership
You must be 13 or older to hold an account, and you are responsible for keeping your credentials safe. A record belongs to the person it is about. Until that person holds it, the account holder who created it acts as its steward, holding it for them. Handing off ownership is a deliberate, recorded transfer. Because Family Stork does not verify government identity at transfer, the steward is responsible for delivering the handoff link to the right person. Family Stork may freeze or reverse a transfer shown to be procured by fraud or delivered to the wrong person, through a documented support process.
Your content
Records, documents, photos, and notes remain yours. You grant Family Stork only the license needed to store, process, and display them to the people you authorize, including AI processing to build your timeline. Contributors to a record (family members, doctors) understand their contributions become part of the record and travel with it, including through an ownership handoff.
Acceptable use
Only add records for people you genuinely care for, with the right to do so. No attempting to access records you are not authorized for, no scraping, no interfering with the service, no uploading unlawful content.
Fees, trial, and export
Every account begins with a 60-day free trial, no payment method required. After the trial, keeping a subscription ($99 per year per family) is required to add new material; your existing records, your emergency card, and your right to export everything are never conditioned on payment. Subscriptions are billed annually through Stripe and can be canceled anytime, effective at the end of the paid period. We work hard on durability, including daily backups and export rights, but we cannot promise uninterrupted service.
Intellectual property
Your records, documents, photos, and notes are yours (see "Your content"). Everything else — the Services and their software, source code, interfaces, designs, graphics, logos, databases, workflows, and other technology — is owned by or licensed to TruePrimAI, Inc. and protected by intellectual-property law. "TruePrime," "TruePrimAI," "Family Stork," and associated logos are trademarks or trade names of TruePrimAI, Inc. Nothing here grants you the right to use them except as necessary to use the Services.
Feedback
If you send us ideas, suggestions, or feedback about the Services, you grant TruePrimAI, Inc. the right to use it without restriction or compensation — this does not give us ownership of your underlying confidential information or your records.
Third-party services
The Services integrate with third parties (cloud hosting, AI processing, payment, email and text delivery). Those services are governed by their own terms and privacy practices. TruePrimAI, Inc. does not control them and is not responsible for their availability or performance except to the extent responsibility cannot legally be excluded.
Disclaimer of warranties
To the maximum extent permitted by law, the Services are provided "as is" and "as available." TruePrimAI, Inc. disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement, except to the extent such warranties cannot legally be disclaimed. We do not warrant that the Services will be uninterrupted, error-free, completely secure, or that AI-generated output will always be accurate, complete, or suitable for your purpose. Some jurisdictions do not permit certain exclusions, so parts of this section may not apply to you.
Limitation of liability
To the maximum extent permitted by law, TruePrimAI, Inc. and its directors, officers, shareholders, employees, contractors, agents, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or data. TruePrimAI, Inc.'s aggregate liability arising out of or relating to the Services or these Terms will not exceed the greater of (a) the amount you paid TruePrimAI, Inc. for the applicable Service in the twelve months before the event giving rise to the claim, or (b) $100. These limits apply regardless of the legal theory and even if a remedy fails its essential purpose. Nothing here excludes liability that cannot lawfully be excluded.
Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless TruePrimAI, Inc. and its directors, officers, shareholders, employees, agents, contractors, affiliates, licensors, and service providers from claims, liabilities, damages, losses, costs, and reasonable attorneys' fees arising from your unlawful or unauthorized use of the Services, your material violation of these Terms, content you submit that violates another's rights, or your fraud, willful misconduct, or violation of law. This does not require you to indemnify for conduct where indemnification is prohibited by law.
No personal liability
These Terms are between you and TruePrimAI, Inc. No provision creates an individual obligation on any shareholder, founder, director, officer, employee, or agent of the company solely because of their relationship with it. This does not limit liability the law imposes on a person for that person's own conduct.
Governing law
Except where the law provides otherwise, these Terms and disputes arising from them are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Mandatory consumer-protection rights available under applicable law are not waived by this provision.
Arbitration and class-action waiver
Please read this carefully. Except for claims that legally cannot be arbitrated, eligible small-claims matters, and requests for injunctive relief relating to intellectual property or unauthorized access, disputes arising out of or relating to these Terms or the Services will be resolved through binding individual arbitration rather than in court, under a nationally recognized provider's consumer or commercial rules. To the maximum extent permitted by law, disputes must be brought on an individual basis and not as a plaintiff or class member in a class, consolidated, collective, or representative action. Before formal proceedings we will try to resolve it with you directly: info@familystork.com.
Contact
TruePrimAI, Inc., a Delaware corporation · info@familystork.com
We may update these terms; material changes will be announced in the product before they take effect.