Every person gets one health story, and one private Family Stork email address every clinic already knows how to use.
Military families move every two to three years on average. Each PCS (permanent change of station) means new pediatricians, new military treatment facilities, new off-base specialists, and records scattered across bases you left behind. If your child saw a doctor at Fort Liberty, an allergist off-post in Fayetteville, and a specialist at Walter Reed — those records live in three different systems. None of them follow the family to the next duty station automatically.
The Department of Defense runs MHS GENESIS (the military electronic health record system) at many facilities, but not every provider a military child sees is in that system. Off-base pediatricians, civilian specialists, urgent care visits during a TDY, the dentist near base housing — all generate records outside the military network. TRICARE covers the care; the records still end up in separate systems.
When PCS orders arrive, you have weeks to clear the installation. Gathering medical records from three providers, requesting immunization transcripts from the school, and making sure the new pediatrician at the next base has everything — that's a project. And it repeats every two to three years.
Family Stork gives every family member their own private email address shown on their record. When your child's pediatrician at Fort Bragg sends a visit summary, it files itself. When the allergist off-post emails test results, they file themselves. When you PCS to Joint Base Lewis-McChord and the new provider sends records — same address, same timeline. The address travels with the family, not the base.
No portal logins to transfer. No records to hand-carry in a manila folder. No calling the old MTF's medical records office and waiting six weeks for a CD-ROM. The private email address shown on your child's record already belongs to them — it works at every base, every civilian provider, every state.
Tired of managing health records for yourself and everyone you love? Family Stork organizes them for you automatically.
MHS GENESIS is the DoD's electronic health record system. It's being deployed across military treatment facilities and holds records for care received within the military health system. TRICARE Online provides access to some appointment and claims data. Both are valuable — and neither includes records from civilian providers you see through TRICARE referrals, off-base urgent care visits, or the private pediatrician near base housing.
Family Stork doesn't replace military health systems. It fills the gap between them: one timeline that holds records from every provider — military and civilian — organized automatically because every provider emails to the same address.
Every PCS with school-age children means a new school district, a new state's health form requirements, and a new deadline. California requires a physical within 18 months of first-grade entry. Texas needs a current immunization record on day one. New York asks for a specific state physical exam form. See school health form deadlines by state →
When every checkup, vaccine, and physical is already in one timeline, school enrollment paperwork is a download — not a scavenger hunt across three bases and two civilian providers. How to organize health records for school →
From your first heartbeat and beyond — even when the military sends your family across the country.
Start your family's timeline →$99/year · or about $10/month
Any provider that can send email can send records to your private Family Stork address shown on the person's record. Military clinics, civilian referral specialists, off-base urgent care — the address works the same for all of them. Ask your provider to email visit summaries to the address shown on your child's record.
Yes. If you have paper records, lab printouts, or immunization transcripts from a previous base, snap a photo and Family Stork's AI does the data entry. For digital documents, forward them to the person's private email address. Either way, they join the timeline.
Nothing changes. The private email address stays the same. The timeline stays intact. Give the new provider at the next base the same address and new records file alongside the old ones. The record follows the family, not the installation.
No. Family Stork is not a military health system and does not access DoD systems. It fills the gap: records from civilian providers, off-base specialists, and non-military urgent care that TRICARE covers but MHS GENESIS doesn't hold. One timeline for every provider, military and civilian. Ask your doctor for the best way to send records.
No. Family Stork organizes health records. It does not provide medical advice, diagnosis, or treatment. For medical questions, ask your doctor. In an emergency, call 911.